Privacy Statement

Contact information

The responsible institution within the meaning of the General Data Protection Regulation and other national data protection laws of the EU member states as well as other data protection provisions is:

University of Duisburg-Essen

Research Group Professional Communication in Electronic Media / Social Media

Prof. Dr. Stefan Stieglitz
Forsthausweg 2
47051 Duisburg
Deutschland
Tel.: +49 203 379 1341
E-Mail: stefan.stieglitz@uni-due.de
Website:www.social-media-analytics.org

Project Data Protection Officers (DPOs)

Within the RISE_SMA project, each involved institution appointed one DPO, who is available as a contact person for individual inquiries concerning the data processing of personal data that derive from research activities within the scope of RISE_SMA. The DPO are:

Uni DUE: Tobias Kroll tobias.kroll@uni-due.de

ULEID: Ricardo Catalan privacy@bb.leidenuniv.nl

UiA: Jaziar Radianti jaziar.radianti@uia.no

UNPAD: Budi Nurani budi.nurani@unpad.ac.id

Virtimo: Benedikt Schütz datenschutz@virtimo.de

KRI: Sigurd Paulsen sigpau62@gmail.com

QUT: Patrik Wikström patrik.wikstrom@qut.edu.au

UNISINOS: Raquel Recuero raquel@raquelrecuero.com

USYD: Christian Ehnis christian.ehnis@sydney.edu.au

General information on data processing

Scope of the processing of personal data

We process the personal data of our users only to the extent necessary to provide a functioning website as well as our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.

Legal basis for the processing of personal data

If we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

Art. 6 para. 1 lit. b GDPR serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our organisation is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

Art. 6 para. 1 lit. d GDPR serves as a legal basis in the event that vital interests of the data subject or another natural person necessitate the processing of personal data.

If the processing is necessary to safeguard a legitimate interest of our institution or of a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.

Data erasure and storage duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, the data may be stored if the European or national legislator has provided for this in Union regulations, laws or other provisions to which the person responsible is subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.

Provision of the website and creation of log files

Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

  1. Information about the browser type and the version used
  2. The user’s operating system
  3. The Internet service provider of the user
  4. The IP address of the user
  5. Date and time of access
  6. Websites from which the user’s system accesses our website
  7. Websites accessed by the user’s system through our website

The data is also stored in the log files of our system. These data are not stored together with other personal data of the user.

Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
The data is stored in log files to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data to provide the website, this is the case when the session in question has ended.
If the data is stored in log files, this is the case after seven days at the latest. A storage going beyond this is possible. In this case the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

Objection and removal option

The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object.

These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f GDPR.

Use of Cookies

Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. The following data is stored and transmitted in the cookies:

  • language settings
  • log-in information

We also use cookies on our website, which enable us to analyse the surfing behaviour of our users. In this way, the following data can be transmitted:

  • Entered search terms
  • Frequency of page views
  • Use of website functions

The user data collected in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data are not stored together with other personal data of the user.
When calling up our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this data protection declaration. In this context, there is also an indication as to how the storage of cookies in the browser settings can be prevented.

Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change. We need cookies for the following applications:

  • Transferring of language settings
  • Memory of search terms

The analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies tell us how the website is used and enable us to constantly optimise our services.
Our legitimate interest in the processing of personal data pursuant to Art. 6 Para. 1 lit. f GDPR also lies in these purposes.

Duration of storage, possibility of objection and removal

Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

If you need an exact description of how to delete cookies from your browser, just follow the instructions on the page:

https://aboutcookies.org/how-to-delete-cookies/

Contact form and e-mail contact

Description and scope of data processing

A contact form is available on our website, which can be used for electronic contact. If a user makes use of this possibility, the data entered in the input mask will be transmitted to us and stored. These data are:

  • sender (name)
  • email address
  • message

At the time the message is sent, the following data will also be stored:

  • The IP address of the user
  • Date and time of dispatch

Consent will be obtained for the processing of the data as part of the sending process and reference will be made to this data protection declaration. Alternatively, you can contact us via the e-mail address provided. In this case the personal data of the user transmitted with the e-mail will be stored.
The data will not be passed on to third parties in this context. The data will be used exclusively for the processing of the conversation.

Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

Purpose of data processing

The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. If you contact us by e-mail, this is also the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

Possibility of opposition and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be deleted in this case.

Web analysis by Matomo

Scope of the processing of personal data

On our website we use the open source software tool Matomo (formerly PIWIK) to analyze the surfing behavior of our users. The software sets a cookie on the user’s computer (for cookies see above). If individual pages of our website are accessed, the following data is stored:

  • Two bytes of the IP address of the calling system of the user
  • The website accessed
  • The website from which the user accessed the called website (referrer)
  • The subpages called from the called web page
  • The time spent on the website
  • Frequency of a call of a site

The software runs exclusively on the servers of our website. A storage of the personal data of the users takes place only there. The data will not be passed on to third parties.
The software is set so that the IP addresses are not stored completely, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.

Legal basis for the processing of personal data

The legal basis for the processing of users’ personal data is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

The processing of users’ personal data enables us to analyse the surfing behaviour of our users. By evaluating the data collected, we are able to compile information on the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. Our legitimate interest in the processing of data in accordance with Art. 6 Para. 1 lit. f GDPR also lies in these purposes. By anonymizing the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.

Duration of storage

The data is deleted as soon as it is no longer needed for our recording purposes. In our case, this is the case after 180 days.

Possibility of opposition and removal

Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

On our website, we offer our users the option of opting out of the analysis process. To do this, you must follow the appropriate link. In this way, another cookie is placed on your system, which signals to our system that the user’s data is not to be stored. If the user deletes the corresponding cookie from his own system in the meantime, he must set the opt-out cookie again.

Further information on the privacy settings of the Matomo software can be found under the following link: https://matomo.org/docs/privacy/.

Twitter Streams

Description and scope of data processing

Our website uses social plugins of the social network twitter.com (“Twitter”), which is operated by Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA.
If you access a website on our website that contains such a plugin, your browser will establish a direct connection to the Twitter servers. The content of the plugin is transmitted directly from Twitter to your browser, which then integrates it into the website.
By integrating the plugins, Twitter receives the information that you have accessed the corresponding page of our website. If you are logged in to Twitter, Twitter can assign the visit to your Twitter account. The purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your rights in this regard and setting options for the protection of your privacy can be found in the Twitter data protection information below:
https://twitter.com/de/privacy

Youtube Videos

Description and scope of data processing

It may happen that YouTube videos are integrated into our website. As a rule, this presupposes that the providers of this content perceive the IP address of the user, since without the IP address no content can be sent to the browser of the respective user. The IP address is therefore required for the presentation of this content. We have no influence on whether and how third party providers store IP addresses.
The data protection regulations for the use of Youtube can be found under:
https://policies.google.com/privacy?hl=en&gl=en

 

Google Web Fonts

Description and scope of data processing

This site uses web fonts, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), for the uniform display of fonts. When you visit our website, your browser loads the web fonts you need to display text correctly. The browser you are using must therefore connect to Google’s servers. This enables Google to know that your IP address has been used to access our website.

Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our website.

Duration of storage, objection and removal options

This website does not store personal data. Google’s privacy policy can be viewed at https://www.google.com/policies/privacy/.

Google is certified for the “Privacy Shield” agreement, which guarantees the data protection level applicable in the EU for companies outside the EU. Further information on certification: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

Rights of the data subject

If your personal data is processed, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the person responsible:

Right to information

You can request confirmation from the person responsible as to whether personal data relating to you will be processed by us.
In the event of such processing, you may request the following information from the data controller:

  • the purposes for which the personal data are processed;
  • the categories of personal data processed;
  • the recipients or categories of recipients to whom the personal data relating to you has been or will be disclosed;
  • the planned duration of the retention of the personal data concerning you or, if it is not possible to provide specific information in this regard, criteria for determining the retention period;
  • the existence of a right to rectify or erase personal data concerning you, a right to limit the processing by
  • the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • all available information on the origin of the data, if the personal data are not collected from the data subject.

You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transfer.

Right to rectification

You have the right to have your personal data corrected and/or completed by the data controller if the personal data processed concerning you is inaccurate or incomplete. The data controller must carry out the rectification immediately.

Right to limit the processing

Under the following conditions, you may request that the processing of your personal data be restricted:

  • if you dispute the accuracy of the personal data concerning you for a period of time which allows the person responsible to verify the accuracy of the personal data;
  • the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
  • the controller no longer needs the personal data for the purposes of the processing, but you need them to assert, exercise or defend legal claims, or
  • if you have lodged an objection against the processing pursuant to Art. 21 para. 1 GDPR and it has not yet been determined whether the justified reasons of the data controller outweigh your reasons.

Where the processing of personal data concerning you has been restricted, such data may not be processed, with the exception of their storage, without your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.
If the processing restriction has been limited in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

Right to deletion

deletion obligation

You may request the data controller to delete the personal data concerning you immediately and the data controller is obliged to delete this data immediately if one of the following reasons applies:

  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
  • You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 (2) GDPR.
  • The personal data concerning you have been processed unlawfully.
  • The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.
  • The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.

Information to third parties

If the person responsible has made the personal data concerning you public and is obliged to delete them in accordance with Art. 17 (1) GDPR, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the persons responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.

Exceptions

The right to deletion does not exist if the processing is necessary…

  • on the exercise of freedom of expression and information;
  • to fulfil a legal obligation which processing is subject to under the law of the Union or of the Member States to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
  • for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the law referred to under section a) presumably makes it impossible or seriously impairs the attainment of the objectives of such processing,
  • or to assert, exercise or defend legal claims.

Right to information

If you have exercised your right to rectify, cancel or limit the processing of your personal data against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, cancellation or limitation, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed of such recipients by the data controller.

Right to data transferability

You have the right to receive the personal data concerning you that you have provided to the responsible person in a structured, common and machine-readable format. In addition, you have the right to communicate these data to another data controller without being hindered by the controller to whom the personal data was provided, provided that

  • the processing is based on a consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
  • processing is carried out using automated procedures.

In exercising this right, you also have the right to request that the personal data concerning you be transmitted directly by one responsible person to another responsible person, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Right of objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions.
The person responsible will no longer process the personal data concerning you unless he can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for such purposes.
You have the possibility to exercise your right of objection through automated procedures using technical specifications in connection with the use of Information Society services, notwithstanding Directive 2002/58/EC.

Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until you revoke it.

Automated decision in individual cases including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision

  • is necessary for the conclusion or performance of a contract between you and the person responsible,
  • is authorised by legislation of the Union or of the Member States to which the person responsible is subject and contains adequate measures to safeguard your rights and freedoms and your legitimate interests,
  • or with your explicit consent.

However, these decisions may not be based on special categories of personal data under Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to protect the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the person responsible, to state his own position and to challenge the decision.

Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the GDPR.

The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.